Privacy Policy

R&M PRIVACY POLICY

 

 

1) Who We Are

 

Role & Match (“we,” “us,” “our”) operates the website \[https://www.roleandmatch.com\] (the “Site”) and related services (the “Services”). We are committed to protecting your privacy and handling your information with care, discretion, and confidentiality.

 

Contact 

Privacy inquiries: info@sovereignsanctuary.de 

Business contact: info@sovereignsanctuary.de  

 

 

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2) What This Policy Covers

 

This Privacy Policy explains what information we collect, how we use it, how we share it, how we protect it, and the choices you have. It applies to information collected through the Site and Services, including membership access, archetype onboarding, community features, events, and purchases.

 

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3) Information We Collect

A) Information you provide directly

 

We collect information you choose to provide, such as:

- Account and identity details: username/handle (e.g., “@name”), nickname, and other profile details you submit during onboarding.

- Archetype and preference data: archetype selections, customization choices, and related preferences.

- Community content: messages, posts, uploads, and other content you submit (for example, contributions for review).

- Support and communications: messages you send to us, including support requests and feedback.

- Payments and purchases: purchase confirmations and plan status. We do not store full payment card details; payments are processed by our payment providers.

 

B) Information collected automatically

 

When you use the Site, we (and our service providers) may automatically collect:

- Device and usage data: pages viewed, clicks, session duration, referring pages, and general interaction data.

- Technical data: IP address, browser type, device identifiers, and approximate location derived from IP.

- Cookies and similar technologies: used for security, functionality, analytics, and remembering preferences.

 

C) Sensitive access and recovery information (high confidentiality)

 

To protect member access, we may collect and store:

- Membership codes used to access member-only areas.

- Password and recovery information stored as hashed/encrypted values (not plain text), such as password hashes and security-answer hashes.

 

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4) How We Use Your Information

 

We use your information to:

- Provide and operate the Services (including onboarding, archetype selection, and member access).

- Authenticate users and prevent fraud, abuse, and unauthorized access.

- Personalize your experience (e.g., showing your selected archetype/skin and profile details).

- Process purchases and confirm plan status.

- Review and moderate user submissions (including contributions that require review).

- Communicate with you about your account, updates, and support requests.

- Improve the Site, troubleshoot issues, and analyze performance.

 

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5) Legal Bases (if you serve users in the EEA/UK)

 

Where required by law, we rely on the following legal bases:

- Contract: to provide the Services you request.

- Legitimate interests: to secure the Site, prevent abuse, and improve Services.

- Consent: for certain cookies/marketing where required.

- Legal obligation: to comply with applicable laws.

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6) How We Share Information

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We do not sell your personal information. We may share information only as needed:

- Service providers (hosting, analytics, communications, payments) who process data on our behalf under contractual obligations.

- Payment processors to complete transactions (they handle payment details).

- Legal and safety: if required by law, to enforce our terms, or to protect rights, safety, and security.

 

 

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7) Confidentiality & Community Visibility

  

Role & Match prioritizes confidentiality. Some profile elements or community content may be visible to other members depending on how the Services are configured (for example, a username or selected archetype). We aim to minimize exposure of sensitive information and encourage members not to share private details publicly.

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8) Data Storage, Security, and Access Controls

 

We use administrative, technical, and organizational safeguards designed to protect your information. This includes:

- Access controls and restricted permissions for sensitive records.

- Storing passwords and recovery answers as **hashed/encrypted values** rather than plain text.

- Monitoring and rate-limiting attempts to reduce unauthorized access.

 

No method of transmission or storage is 100% secure, but we work to protect your data and continuously improve our safeguards.

 

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9) Data Retention

 

We retain information only as long as necessary for the purposes described in this policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and why it is collected.

 

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10) Your Choices and Rights

 

Depending on your location, you may have rights to:

- Access the personal information we hold about you.

- Correct or update inaccurate information.

- Request deletion of your information (subject to legal and operational requirements).

- Object to or restrict certain processing.

- Withdraw consent where processing is based on consent.

 

To make a request, contact us at info@sovereignsanctuary.de. We may need to verify your identity before fulfilling requests.

 

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11) Cookies and Analytics

 

We use cookies and similar technologies for:

- Essential site functionality and security.

- Remembering preferences and session state.

- Analytics to understand how the Site is used and improve performance.

 

You can control cookies through your browser settings and, where available, our cookie banner/preferences tool.

 

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12) International Transfers

 

Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.

 

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 13) Children’s Privacy

 

The Services are not intended for children under 18+. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can take appropriate action.

 

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14) Changes to This Policy

 

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last Updated” date. If changes are material, we may provide additional notice.

 

Last Updated: 10th August 2026

 

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“Data We Store” 

 

We maintain separate records for:

Profile data (e.g., username, nickname, archetype/skin selection) used to personalize your experience.

-Secure access data (e.g., membership code, password hash, recovery question/answer hash, audit timestamps) stored with restricted access and not displayed publicly.

 

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